Become the most sought-after translator in your field
You may pride yourself on your customer service and the personalised experience you offer. But is it exceptional?
This training offers lots of ways to provide a memorable VIP service to your clients that will have them coming back for more time and time again. And without quibbling your prices!
Exceptional Experiences
Become the most sought-after translator in your field by providing an exceptional experience for your clients.
Inside you’ll find:
- A video presentation that showcases different types of exceptional experiences and how to adapt these to our translation businesses
- Challenge your perceptions with some probing questions and examples
- Ways to wrap your clients in a warm fuzzy hug of appreciation
- Practical tips and suggestions that members have since implemented to a great response
This training is included in The Expedition Group membership
Where you'll also find training on virtually every type of marketing from crafting a portfolio and content marketing that sells to proactive outbound marketing, client-facing events, perfectly pitched proposals and how best to keep in touch with your new business contacts.